Legal Notice
Information about the operator of this website
The website My NordHaus is operated by:
MTL BUSINESS LLC
7901 4th St N, STE 300
St. Petersburg, FL 33702
United States
Contact
E-mail: service@mynordhaus.de
Phone: +1 (727) 910-3946
Website: mynordhaus.de
Our preferred method of contact for customer inquiries is e-mail.
Customer Service
Service hours:
Monday–Friday
09:00–17:00 (CET/CEST, German time)
We strive to respond to customer inquiries within 24 hours on business days.
Responsible Operator
MTL BUSINESS LLC
MTL BUSINESS LLC is the operator of the online shop My NordHaus and is responsible for the operation of this website as well as the sale of products offered via the online shop.
Delivery Areas
My NordHaus currently offers deliveries exclusively to:
- Germany
- Austria
.
Further information regarding shipping, delivery times, and shipping costs can be found under "Shipping & Delivery".
Returns and Cancellation
In addition to statutory consumer rights, My NordHaus offers a voluntary 90-day return policy from receipt of goods.
Further information can be found at:
"Returns & Refunds"
Information regarding the statutory right of withdrawal can be found at:
"Right of Withdrawal – 14 Days"
The voluntary 90-day return policy does not replace or limit the statutory right of withdrawal.
Please do not send returns without prior return instructions and do not send them independently to our business address in the United States.
For return requests, please contact:
Customer Service and Complaints
For questions or complaints, you can reach our customer service via the contact options listed above.
Further information can be found on our page:
"Customer Service & Dispute Resolution"
Note
The content and information provided on this website are maintained with reasonable care.
For questions about My NordHaus, an order, or our products, you can contact our customer service at any time via the contact options listed above.
My NordHaus
operated by MTL BUSINESS LLC
7901 4th St N, STE 300
St. Petersburg, FL 33702
United States
E-mail: service@mynordhaus.de
Phone: +1 (727) 910-3946
CUSTOMER SERVICE
Business address:
Company: MTL BUSINESS LLC
Street: 7901 4th St N, STE 300
City: St. Petersburg
State: Florida (FL)
ZIP code: 33702
Country: United States
My NordHaus is operated by MTL BUSINESS LLC.
2026 My NordHaus. All rights reserved. My NordHaus is operated by MTL BUSINESS LLC.